Forgotten PasswordMy cellphone broke, bought a new one today which resulting in having to re-install the xcity game. Upon doing so it asked me for my userID and password information. I entered it in and it told me it was incorrect. I tried contacting papaya via email but have not gotten a response. This website tells me to click on "forgot password" but my phone does not give me that option. What am I supposed to do?? I am at level 52 and I really don't want to start all over again! Grrr! Can anyone help me? Thank you! Hello, We will look into your issue and get back to you shortly.
Thank you for your patience.
Thanks. I am having the exact same issue. please help. Me too I need help about that [b]Reply [url=forum.php?mod=redirect&goto=findpost&pid=1281&ptid=512][color=Olive]McVal[/color] 's thread[/url][/b]
Please send the following details to [email]firstname.lastname@example.org[/email]
Email address associated with the account
Some friends' nicknames
Your last log in date
This will help us find the correct account as easily as possible.
Thanks for your support. Have a good time with our game! Thank you for you kind information. I was facing same kind of problem. I did contact from the given link and got it from your contact information. But still having some problems about loading the game. It takes too much time, is it the problem of my personal device or device related software, kind suggestions needed...